Terms & Conditions
Last Updated: October 2026
Welcome to Shiv Ganga Pest Control. By using our website, contacting us, or booking any of our pest control services, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. About Our Services
Shiv Ganga Pest Control provides pest control and pest management services for residential and commercial properties.
Our services may include, but are not limited to:
Cockroach control
Termite control
Bed bug control
Mosquito control
Rodent control
Ant control
General pest control
Other pest management services
The exact treatment, method, chemicals, frequency, and duration may vary depending on the type and severity of the pest problem and the property conditions.
2. Service Booking
A service booking may be made through our website, phone, WhatsApp, email, or other available communication channels.
When requesting a service, customers should provide accurate information about:
Property location
Type of pest problem
Property type
Preferred service date and time
Any relevant access or safety information
We reserve the right to confirm, reschedule, or decline a service request where necessary.
3. Service Appointment
Customers are expected to provide reasonable access to the areas requiring treatment at the agreed appointment time.
If our team is unable to access the required area, the service may need to be rescheduled.
Appointments may also be rescheduled due to weather conditions, safety concerns, operational requirements, or other circumstances beyond our reasonable control.
4. Customer Responsibilities
Before treatment, customers may be required to follow preparation instructions provided by our team.
Customers are responsible for informing us about any relevant conditions at the property that could affect treatment or safety, including:
Children
Pets
Elderly or vulnerable occupants
Allergies or sensitivities
Aquariums
Food preparation or storage areas
Other relevant safety concerns
Customers should follow all instructions provided by our pest control team before, during, and after treatment.
5. Treatment Results
Pest control treatment does not always provide an immediate or permanent elimination of pests.
The effectiveness of treatment may depend on several factors, including:
Type of pest
Severity of infestation
Property condition
Hygiene and sanitation
Entry points
Surrounding environment
Customer compliance with preparation and aftercare instructions
Some pest problems may require follow-up treatments.
We will provide recommendations where additional treatment or preventive measures may be appropriate.
6. Service Warranty / Re-Treatment
Where a service includes a specific warranty or free re-treatment period, the applicable